Frequently Asked Questions
Everything you need to know about the Gold Standard in Vodka.
How long does shipping take for my order?
Standard delivery typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their gold bottles sooner.
Do you ship internationally?
Currently, we ship to a wide range of countries. Please check our shipping policy page for a full list of eligible destinations and associated customs fees.
Can I return my order if I change my mind?
We accept returns on unopened and undamaged products within 14 days of delivery. Due to the nature of the product, we cannot accept returns on bottles with broken seals.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Is Au Vodka gluten-free and vegan?
Yes, our ultra-premium vodka is distilled from high-quality grain and is both gluten-free and vegan-friendly.
What should I do if my bottle arrives damaged?
Please contact our customer support team immediately with your order number and a photo of the damage. We will arrange for a replacement to be sent out right away.